Frequently Asked Questions
Frequently Asked Questions
Got a question? We are here to answer!
All
Product Information
Order & Shipping
Exchange & Return
Product Information
Order & Shipping
How to track my order?
Please track your order at our Tracking page https://17track.net/en
How long will it take to receive my order?
Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.
Do you ship internationally?
Yes, we do ship internationally. The shipping fee may vary depending on your location.
I never got my order, what to do?
Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX
Exchange & Return
What is your return policy?
Please check our return/refund/exchange policy .
Can I exchange an item?
You can exchange an item with a higher-price item or the same item with a different size. See detailed policy .